Privacy Policy

Endurance Groupe Immobilier by Tardif (hereinafter “Endurance” or “we”) is a residential real estate brokerage team under the eXp Realty banner, founded by David Tardif. Endurance operates under the regulation of the OACIQ (Organisme d’autoréglementation du courtage immobilier du Québec). We are responsible for collecting and using your personal information as part of our real estate activities.

Person in charge of the protection of personal information: David Tardif

We collect the following personal information:

2.1 Information provided directly

• Last name, first name, and contact details (email, phone, address)
• Information about your real estate project (buying, selling, renting)
• Budget and search criteria
• Financial information required to evaluate a property (income, down payment — upon request only)
• Communications exchanged with our brokers

2.2 Information collected automatically

• Browsing data on our site (via Google Analytics 4 — anonymized)
• IP address and browser type
• Pages visited and visit duration
• Site performance data (Microsoft Clarity — aggregated)

2.3 Cookies

Our site uses cookies to improve your experience. You can manage them through your browser settings. Essential cookies (site operation) cannot be disabled. Analytics cookies are optional.

Your personal information is used exclusively for the following purposes:

• To contact you following a request submitted through our site
• To send you information about properties that match your criteria
• To process and follow up on your real estate file
• To send you our monthly newsletter (with your explicit consent)
• To improve our services and our website
• To comply with our legal and regulatory obligations (OACIQ)

Your information may be shared in the following cases:

4.1 With our professional partners

As part of a real estate transaction, your information may be shared with: notaries, building inspectors, financial institutions, and mortgage brokers — only with your explicit authorization and for the purpose of completing your transaction.

4.2 With our service providers

Certain third-party providers have access to data to help us operate our site (hosting, email, CRM). These providers are contractually required to protect your information and may use it only for the agreed purposes.

4.3 Legal obligations

We may disclose your information if required by law, including pursuant to a court order or a request from a regulatory authority.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:

• Secure HTTPS connection across the entire site
• Data access limited to employees who need it
• Hosting on secure Canadian servers
• Encrypted passwords — we never store your passwords in plain text

In the event of a confidentiality incident likely to cause serious harm, we will inform you within the time limits required by Loi 25 and notify the Commission d’accès à l’information du Québec.

Some of our service providers (Google Analytics, CRM tools) may be located outside Quebec. These transfers are carried out in accordance with the requirements of Loi 25, with appropriate contractual safeguards to ensure an equivalent level of protection.

Our site may contain links to third-party sites (Centris, OACIQ, financial institutions). This policy does not apply to those sites. We encourage you to review their own privacy policy.

We may update this policy periodically. The date of the last update is displayed at the top of the page. Material changes will be communicated to you by email if you are subscribed to our newsletter or if you have an active file with us.

If you believe we have not respected your rights, you may file a complaint with the Commission d’accès à l’information du Québec (CAI):

• Website: www.cai.gouv.qc.ca
• Phone: 1 888 528-7741

However, we invite you to contact us first to try to resolve any issue amicably.

The following trademarks and names are the property of Endurance Groupe Immobilier by Tardif or David Tardif:

• Acheteurs Qualifiés™ is a trademark — application filed with CIPO (Canadian Intellectual Property Office) in the personal name of David Tardif. Any unauthorized use is prohibited.